I just bought a new Dishwasher for the house. A Samsung. It wasnt cheap (stainless) has blue LEDs and makes cool beeping noises when you press the buttons....
the controls are all computerized (hence why the thread is in this board)
So Saturday I go through the hassle of picking up the new dishwasher, remove the old dishwasher (a 20 year old + hotpoint that I think was original with the house) and proceed to hook up the new one (after being sidelined to the hardware store for a drain hose clamp...)
Pretty easy to hook up, connect water line, connect drain line, connect electricity.
I get everything hooked up turn on the water (no leaks) turn on the Power (no sparks/fires/funny smells) and turn on the dishwasher.
Man this thing is quiet and it proceeds to run for a but but then somewhere in the drying phase it stops and the LED display is only showing blinking HE error code.
I look up the code and it says heating element error call a service technician.
Is it just me but shouldn't a freaking dishwasher just I don't know, Work? I bought it at Lowes and they don't service these *but they did sell me an extended warranty for it...hmmmmmmmmmm ok" (I have to call Samsung)
I have a sinking feeling this is going to get drawn out and be a huge PITA. If it starts looking like that is the case I will just yank it out and return it.
Do dishwashers really need the added complexity of computerization? The hotpoint I had worked fine without it.
I've heard Samsung have excellent customer service, and if need be, they'll send a technician out to replace the defective unit.