User: "I seemed to have lost a folder in the M: drive"
Me: "okay, what is the 'M: drive'?"
User: "Where we store marketing information"
Me: "yes, but where on the network is it actually located?"
User: "I don't know. Frank (other marketing guy) set it up for me"
Thank you, Microsoft, you fucking morons. The rest of the operating system world uses UNC paths to denote network location for drive mounting. You, on the other hand, think it's clever to allow people to name drives with letters that mean absolutely DICK to anyone, and don't in any way say where they're located at. Sure, the description is shown in "My Computer". However expecting people to actually pay attention to that is apparently too much.
I hate network drive letters. HATE them.
"Sir, kindly put Mr Frank Who Knows WTF Is Going On on the phone. Thanks."