Rogers on Wind filing a complaint to the Competition Bureau: "our advertising reflects our competitive advantage" | MobileSyrup.com
“There’s no question our advertising reflects our competitive advantage and we stand behind it. We feel strongly that customers want and deserve a reliable network experience. Since 2005, we have conducted regular and rigorous testing comparing our network against our competitors’. The testing, which follows industry standard methodology, is independently validated and proves that we have fewer dropped calls. We have fully shared our research with the Competition Bureau and are cooperating with the process. We question Wind’s motives in complaining to the Bureau and the announcement today.”
Today the Globe published a good article with stats from the initial court document filings. The Competition Bureau’s stated that a “comparison of the actual dropped-call data of Chatr and new entrants between July 28, 2010 and October 27, 2010 establishes that the difference in average dropped call rates is insignificant, ranging from 0.11% to 0.77%”. The report also cited Ottawa numbers where “Chatr’s dropped call rates were higher than those of a new entrant on 84 days out of the 92 days… In Toronto, Chatr’s dropped call rates were higher than a new entrant’s on 53 of the 92 days, establishing that the statements were false 58% of the time. This fact makes the Representations false in Toronto”.
Now the comp bureau is looking to get Rogers fined a cool $10 million