Originally Posted by Mehtab
It could be worse. You could have 15-20% of your company running Macs, with Office 2011 for Mac. See, we're all stuck on patch 1402, because 1410 (Service Pack 1) completely fucks connectivity to our mail server, which is.......Exchange 2010. Their own fucking product. It's been over a month now. The people that have updated on accident I've had to completely uninstall and reinstall back to the 1402 patch level. As soon as I do that, boom it works.
I've filed a bug report, I've posted on their support forums, at which point a ton of people chimed in with the same problem. I can't really call Microsoft, because those fucking douchenozzles charge $99 just to get on the phone with someone, for a problem they created. I'm so pissed I didn't even order MS Office for my new one. I'm running fucking Mail and I'll use LibreOffice. I don't care.
How about Adobe? SEVERAL times I've had it where a laptop hard drive will die (HP loves to use crappy drives), and I've had to reinstall everything, including Acrobat. However it gives the error message "you've installed this on another computer, please de-activate first".
I can't deactivate, you slobberingly retarded program! The drive died. So I have to call. On multiple occasions I've had to sit on hold for upwards of an hour to talk to someone (thank God for headsets/speaker phone) only to be asked the same damn question "did you deactivate it before reinstalling?"
On a current machine, I had purchased Adobe Pro 9 for Mac. We decided to upgrade the user to 10, since 9 didn't work quite right with Office 2011. The upgrade disk was looking for Adobe Acrobat 7 Pro, which was never even installed on this computer, which was only 4 months old. It refused to take the Acrobat 9 key.
The Adobe guy? "Well, do you still have the Acrobat 7 disk?"
No, dumbfuck. I never had Acrobat 7 for Mac, never used Acrobat 7 for Mac, and never have even seen the fucking program.
I don't hate Windows. I don't hate Office. I do, however, hate Microsoft's shitty customer service, and their crappy licensing schemes. Adobe is even worse. If you don't have 5000 employees, neither of these companies give a flying shit about you.