Top IP is the internet. Bottom is my default Comcast gateway. My internet has been intermittently dropping on me lately. Sometimes it's DOA for 5 minutes, sometimes a few hours. I've checked every cable in my house for ingress, and have had a tech out here twice now to do the same shit they always do.
Called in again today because it was completely down earlier. Told the tech "Hey, get me a high level support person. I'm a network engineer, the problem isn't my wiring". For the third time now I've been asked to "clean my cookies in internet explorer".
Even if my life depended on it. I wouldnt know what the fuck those numbers mean.
Sorry they are being douches on the phone..