Alert: Everyone with a PSN account, your information has been stolen?

[Vegetta]

fffffffuuuuuuuuuuu

I have made one purchase form the store (Way back when I first got my PS3)

[AcidWing]

sucks. Well, I'm gonna go play xbox now.

[Chris]

Just got this email.

Valued PlayStation Network/Qriocity Customer:

We have discovered that between April 17 and April 19, 2011,
certain PlayStation Network and Qriocity service user account
information was compromised. As a result of what we have found
to date, we have:

1) Temporarily turned off PlayStation Network and Qriocity services;

2) Engaged an outside, recognized security firm to conduct a full and
complete investigation into what happened; and

3) Quickly taken steps to enhance security and strengthen our network
infrastructure by rebuilding our system to provide you with greater
protection of your personal information.

We greatly appreciate your patience, understanding and goodwill as
we do whatever it takes to resolve these issues as quickly and efficiently
as practicable.

Although we are still investigating the details of this incident, we
believe that an unauthorized person has obtained the following information
that you provided: name, address (city, state, zip), country, email address,
birthdate, PlayStation Network/Qriocity password and login, and handle/PSN
online ID. It is also possible that your profile data, including purchase
history and billing address (city, state, zip), and your PlayStation
Network/Qriocity password security answers may have been obtained.
If you have authorized a sub-account for your dependent, the same
data with respect to your dependent may have been obtained.
While there is no evidence at this time that credit card data was
taken, we cannot rule out the possibility. If you have provided your
credit card data through PlayStation Network or Qriocity, out of an
abundance of caution we are advising you that your credit card number
(excluding security code) and expiration date may have been obtained.

For your security, we encourage you to be especially aware of email,
telephone and postal mail scams that ask for personal or sensitive
information. Sony will not contact you in any way, including by email,
asking for your credit card number, social security number or other
personally identifiable information. If you are asked for this information,
you can be confident Sony is not the entity asking. When the PlayStation Network
and Qriocity services are fully restored, we strongly recommend that you
log on and change your password. Additionally, if you use your PlayStation
Network or Qriocity user name or password for other unrelated services or
accounts, we strongly recommend that you change them, as well.

Under Massachusetts law, you have the right to obtain any police report
filed in regard to this incident. If you are the victim of identity theft,
you also have the right to file a police report and obtain a copy of it.

Massachusetts law also allows consumers to place a security freeze on their
credit reports. A security freeze prohibits a credit reporting agency from
releasing any information from a consumer's credit report without written
authorization. However, please be aware that placing a security freeze on
your credit report may delay, interfere with, or prevent the timely approval
of any requests you make for new loans, credit mortgages, employment, housing
or other services.

If you have been a victim of identity theft, and you provide the credit
reporting agency with a valid police report, it cannot charge you to place,
lift or remove a security freeze. In all other cases, a credit reporting
agency may charge you up to $5.00 each to place, temporarily lift, or
permanently remove a security freeze.

To place a security freeze on your credit report, you must send a written
request to each of the three major consumer reporting agencies:
Equifax (www.equifax.com); Experian (www.experian.com); and
TransUnion (Credit Report, Credit Score, Credit Check) by regular, certified or overnight
mail at the addresses below:

Equifax Security Freeze
P.O. Box 105788
Atlanta, GA 30348

Experian Security Freeze
P.O. Box 9554
Allen, TX 75013

Trans Union Security Freeze
Fraud Victim Assistance Department
P.O. Box 6790
Fullerton, CA 92834

In order to request a security freeze, you will need to provide the following information:

1. Your full name (including middle initial as well as Jr., Sr., II, III, etc.);
2. Social Security Number;
3. Date of birth;
4. If you have moved in the past five (5) years, provide the addresses
where you have lived over the prior five (5) years;
5. Proof of current address such as a current utility bill or telephone bill;
6. A legible photocopy of a government-issued identification card
(state driver's license or ID card, military identification, etc.)
7. If you are a victim of identity theft, include a copy of either the
police report, investigative report, or complaint to a law enforcement agency
concerning identity theft;
8. If you are not a victim of identity theft, include payment by check,
money order, or credit card (Visa, MasterCard, American Express or
Discover only). Do not send cash through the mail.

The credit reporting agencies have three (3) business days after receiving
your request to place a security freeze on your credit report. The credit
bureaus must also send written confirmation to you within five (5) business
days and provide you with a unique personal identification number (PIN)
or password, or both, that can be used by you to authorize the removal
or lifting of the security freeze.

To lift the security freeze in order to allow a specific entity or individual
access to your credit report, you must call or send a written request to the
credit reporting agencies by mail and include proper identification (name, address,
and social security number) and the PIN number or password provided to
you when you placed the security freeze as well as the identities of those
entities or individuals you would like to receive your credit report or the
specific period of time you want the credit report available. The
credit reporting agencies have three (3) business days after receiving
your request to lift the security freeze for those identified entities or
for the specified period of time.

To remove the security freeze, you must send a written request to each
of the three credit bureaus by mail and include proper identification
(name, address, and social security number) and the PIN number or
password provided to you when you placed the security freeze.
The credit bureaus have three (3) business days after receiving your
request to remove the security freeze.

We thank you for your patience as we complete our investigation of
this incident, and we regret any inconvenience. Our teams are working
around the clock on this, and services will be restored as soon as possible.
Sony takes information protection very seriously and will continue to work
to ensure that additional measures are taken to protect personally
identifiable information. Providing quality and secure entertainment
services to our customers is our utmost priority. Please contact us at
1-800-345-7669 should you have any additional questions.

Sincerely,

Sony Computer Entertainment and Sony Network

[Chris]

[AcidWing]

^ sounds about right

[Leon]

[HaGGuS]

1 Aussie psn user has reported 2 grands worth of un authorized activity on his credit card this week.

[jaxadam]

Sweet. That sounds like fun. Placing a freeze on your credit.

[Buzz]

Originally Posted by Chris

Just got this email.

Residents of Massachusetts and Puerto Rico got a different form of the email than the rest of the country...

Here's the info for the rest of the US...

Valued PlayStation Network/Qriocity Customer:
We have discovered that between April 17 and April 19, 2011, certain PlayStation Network and Qriocity service user account information was compromised in connection with an illegal and unauthorized intrusion into our network. In response to this intrusion, we have:
Temporarily turned off PlayStation Network and Qriocity services;
Engaged an outside, recognized security firm to conduct a full and complete investigation into what happened; and
Quickly taken steps to enhance security and strengthen our network infrastructure by re-building our system to provide you with greater protection of your personal information.

We greatly appreciate your patience, understanding and goodwill as we do whatever it takes to resolve these issues as quickly and efficiently as practicable.

Although we are still investigating the details of this incident, we believe that an unauthorized person has obtained the following information that you provided: name, address (city, state, zip), country, email address, birthdate, PlayStation Network/Qriocity password and login, and handle/PSN online ID. It is also possible that your profile data, including purchase history and billing address (city, state, zip), and your PlayStation Network/Qriocity password security answers may have been obtained. If you have authorized a sub-account for your dependent, the same data with respect to your dependent may have been obtained. While there is no evidence at this time that credit card data was taken, we cannot rule out the possibility. If you have provided your credit card data through PlayStation Network or Qriocity, out of an abundance of caution we are advising you that your credit card number (excluding security code) and expiration date may have been obtained.

For your security, we encourage you to be especially aware of email, telephone, and postal mail scams that ask for personal or sensitive information. Sony will not contact you in any way, including by email, asking for your credit card number, social security number or other personally identifiable information. If you are asked for this information, you can be confident Sony is not the entity asking. When the PlayStation Network and Qriocity services are fully restored, we strongly recommend that you log on and change your password. Additionally, if you use your PlayStation Network or Qriocity user name or password for other unrelated services or accounts, we strongly recommend that you change them, as well. To protect against possible identity theft or other financial loss, we encourage you to remain vigilant, to review your account statements and to monitor your credit reports. We are providing the following information for those who wish to consider it:

U.S. residents are entitled under U.S. law to one free credit report annually from each of the three major credit bureaus. To order your free credit report, visit www.annualcreditreport.com or call toll-free (877) 322-8228.
We have also provided names and contact information for the three major U.S. credit bureaus below. At no charge, U.S. residents can have these credit bureaus place a “fraud alert” on your file that alerts creditors to take additional steps to verify your identity prior to granting credit in your name. This service can make it more difficult for someone to get credit in your name. Note, however, that because it tells creditors to follow certain procedures to protect you, it also may delay your ability to obtain credit while the agency verifies your identity. As soon as one credit bureau confirms your fraud alert, the others are notified to place fraud alerts on your file. Should you wish to place a fraud alert, or should you have any questions regarding your credit report, please contact any one of the agencies listed below.
Experian: 888-397-3742; www.experian.com; P.O. Box 9532, Allen, TX 75013 Equifax: 800-525-6285; www.equifax.com; P.O. Box 740241, Atlanta, GA 30374-0241 TransUnion: 800-680-7289; www.transunion.com; Fraud Victim Assistance Division, P.O. Box 6790, Fullerton, CA 92834-6790
You may wish to visit the web site of the U.S. Federal Trade Commission at Deter. Detect. Defend. Avoid ID Theft or reach the FTC at 1-877-382-4357 or 600 Pennsylvania Avenue, NW, Washington, DC 20580 for further information about how to protect yourself from identity theft. Your state Attorney General may also have advice on preventing identity theft, and you should report instances of known or suspected identity theft to law enforcement, your State Attorney General, and the FTC. For North Carolina residents, the Attorney General can be contacted at 9001 Mail Service Center, Raleigh, NC 27699-9001; telephone (877) 566-7226; or NCDOJ. For Maryland residents, the Attorney General can be contacted at 200 St. Paul Place, 16th Floor, Baltimore, MD 21202; telephone: (888) 743-0023; or Maryland Attorney General - Home Page.

We thank you for your patience as we complete our investigation of this incident, and we regret any inconvenience. Our teams are working around the clock on this, and services will be restored as soon as possible. Sony takes information protection very seriously and will continue to work to ensure that additional measures are taken to protect personally identifiable information. Providing quality and secure entertainment services to our customers is our utmost priority. Please contact us at 1-800-345-7669 should you have any additional questions.

Sincerely,
Sony Computer Entertainment and Sony Network Entertainment

[progrmr]

I just got the email from Sony as well. Decided to join Lifelock. PITA but I guess if it helps it'll be worth it.

Dumbass Sony - there needs to be a class action lawsuit for failing to protect extremely sensitive customer information.