Just a quick Dankeschön to Schaller. I bought a used 3D6 (aka 475) bridge on eBay that was missing the eccentric screw to lock the saddles in place. I emailed them asking where I purchase a replacement and their reply was "Send us your address and we'll send you a replacement." In yesterday's mail was a padded envelope with two screws, two washers, a rainbow-pack (one each: red, orange, yellow, green, blue & violet) of picks and the obligatory sticker.
That's the last piece for my Revenger-7 stringectomy. Impending Mod thread is impending.
Awesome. Customer service is the shit.