Quick Kudos for Schaller

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Thread: Quick Kudos for Schaller

  1. #1

    Join Date: Mar 2010
    Location: NoIL, USA
    ME: Revenger 7-1
    MA: Mitchell MD-100
    Rig: Crate GFX50 Two-Tone

    iTrader: 1 (100%)

    Quick Kudos for Schaller

    Just a quick Dankeschön to Schaller. I bought a used 3D6 (aka 475) bridge on eBay that was missing the eccentric screw to lock the saddles in place. I emailed them asking where I purchase a replacement and their reply was "Send us your address and we'll send you a replacement." In yesterday's mail was a padded envelope with two screws, two washers, a rainbow-pack (one each: red, orange, yellow, green, blue & violet) of picks and the obligatory sticker.

    That's the last piece for my Revenger-7 stringectomy. Impending Mod thread is impending.

  2. #2

    Join Date: Jul 2009
    Location: Finland

    iTrader: 0

    Awesome. Customer service is the shit.

  3. #3

    Join Date: Sep 2008
    Location: Somerville, Ma
    ME: Suhr Modern 7
    MA: Martin MC16-GTE
    MB: Dingwall Afterburner 5
    Rig: Mesa Roadster, Recto 4x12

    iTrader: 5 (100%)

    That is pretty awesome of them.
    "They can kill you, but the legalities of eating you are a bit dicier." - David Foster Wallace

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