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Gibson now offers their "legendary" tech/set up abilities to everyone

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#1 ·
...for consultation.

First session is free though, what a deal.

https://www.gibson.com/Support/Virtual-Guitar-Tech

Introducing the Gibson Brands Virtual Guitar Tech Service

Now is a great time to get back into, or to start playing music! Gibson is offering a personalized VGT Service for any player who wants to self-service their instrument. But unlike online instructional videos, you won't be all alone; the VGT service provides you with real-time, interactive assistance from an experienced technician to help guide you through the process. This is done through FREE online one-on-one video conference calls. We can assist you with your Gibson (or Epiphone, Kramer, or Steinberger) electric or acoustic guitar, banjo, mandolin, or electric bass.

Assistance with a variety of setup and maintenance tasks is available from the Virtual Guitar Tech Service. Since you'll be doing the actual work yourself while the technician demonstrates, guides and advises you in real-time, your comfort level and prior experience will determine the level of service you'll be able to perform, but even most beginners will be able to successfully remove old strings, clean their instrument, condition the fretboard, install new strings and tune the instrument with the help of our technicians. If you're uncomfortable performing more advanced tasks like adjusting your truss rod, pickup height, action and intonation, or if your instrument needs more extensive repair work, the technician can counsel you on how to get it professionally serviced. We can even assist players who don't already own an instrument (or who are looking for a new one) through our Gibson Brands Concierge Service. This free service is a terrific way to find the perfect Gibson, Epiphone, Kramer or Steinberger instrument for you if you don't already own one, but are interested in learning how to play.

VGT calls are free, personalized, one-on-one live video conference calls between you and a knowledgeable and experienced instrument technician. You'll need Zoom video conferencing software installed on your computer. Zoom can be downloaded for free from https://www.zoom.us/

The Virtual Guitar Tech (VGT) experience is a two-step process:

Step 1

Schedule free 30-minute one-on-one consultation call with a VGT. On this video conference call you'll discuss the type of instrument you have and its current condition, the nature of any issues you're currently experiencing with it, as well as what type of services you'd like to perform on your instrument. The VGT will ask you various questions about your playing experience and style, as well as your experience and comfort level with working on your own instrument. The VGT will also give you a list of the basic tools and supplies that you'll need to have on-hand to successfully perform the tasks you'd like to accomplish.

Step 2

Schedule free 60-minute one-on-one Basic Guitar Tune Up Service with a VGT. This is scheduled after your initial consultation call in order to give you time to order supplies and tools and have them delivered to you. The VGT will guide you step-by-step through the process of servicing your instrument.
 
#4 ·
People these days are afraid to use their hands, full stop. It's easier for people to whip out a credit card than it is to DIY, or even try for themselves before letting someone price gouge them.

It drives me nuts, and is a huge deal for me as a new parent. It's super important to me that my son does NOT grow up like that, so we get him involved in everything. We work on "our" truck together, he helps me fix my bikes, he helps my wife cook dinner (cutting veggies with a plastic knife, etc), you name it. It makes my projects take a little longer but I love spending time with him and I don't want him to become the kind of person who pays a shop to change his strings.

Besides, the proper method is to pay Drew to change your strings, with beer.
 
#7 ·
The "repair disclaimer" is also amazing. :lol: Some of it is pretty standard legalese, but the inclusion of "Gibson is not responsible if you seriously injure yourself" is amazing.

Classic Gibson, open a consultation service offering priceless advice, first line of the fine print is, "GIBSON IS NOT RESPONSIBLE IF YOU ACTUALLY FOLLOW THEIR ADVICE".





Just imagine getting advice from Gibson regarding fret maintenance, and not only does the advice suck and ruin your guitar, you also end up confined to a wheelchair for the rest of your life.
 
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