Hey I just wanted to tell you guys about the cool thing that Dunlop did for me. I have been wanting to try out the Ultex Sharp picks. Unfortunately none of the shops near me carried them. Sure they could order them for me, if I ordered a case of 72 picks. Dont know about you but I dont want to get 72 of anything that I dont know if I am going to like. So I sent an email to Dunlop and asked them if they knew of any shops near me that might have them. I figured I would get a generic email back telling me about all the stores that carried their products. This was not the case. They emailed me back and said that they were sending me a sample pack and gave me the websites that I could order from if I liked them. A few days later I got a dozen picks and a bunch of stickers. (my favorite sticker is for the swollen pickle pedal). The picks were a few different styles and gauges. I decided to tell you guys about this because anymore most companies think it is acceptable customer service to have an automatic email sent back and be done with it. But Dunlop actually provided real customer service. Oh and now I cant decide what picks I like better the Ultex sharp or the Max Grip.